Terms of Service for Nutra Creatives

Last Updated: July 15, 2025

1. Introduction

These Terms of Service ("Terms") govern your use of the services provided by Jarosław Ozga, operating as Nutra Creatives ("we," "us," "our"), via the website nutracreatives.com (the "Service"). By purchasing a service or subscription, you agree to be bound by these Terms.

2. Services

We offer specialized creative services for DTC supplement brands, including one-time projects ("Campaign Kickstarter Pack") and monthly subscriptions ("Creative Starter," "Growth Partner," "Scale Engine"). The specific deliverables for each plan are outlined on our Service Plans & Pricing section on the Service website.

3. Ordering and Process

  1. Choose a Plan: Select the one-time project or subscription plan that best suits your needs.
  2. Payment: Complete the payment via our third-party payment processor, Stripe. For subscriptions, you authorize us to charge your payment method on a recurring monthly basis.
  3. Creative Brief: After payment, you will be prompted to complete a simple Creative Brief, providing us with links to your product(s) and your primary goals.
  4. Creation & Delivery: We will begin the creative process. All deliverables will be provided within the Service Level Agreement (SLA) specified for your plan. Deliverables will be made available via a dedicated project board (e.g., Trello).
  5. Revisions: We include revisions to ensure you are satisfied with the final creatives. The scope of revisions is based on the original brief. Major changes in direction may require a new brief or order.

4. Payments and Subscriptions

The "Campaign Kickstarter Pack" is a one-time fee. Monthly subscriptions are billed in advance on a recurring monthly basis. All payments are processed through Stripe. You are responsible for providing valid and current payment information.

5. Cancellation Policy

You can cancel your monthly subscription at any time. To avoid being charged for the next month, you must cancel before your next scheduled billing date. There are no refunds for partial months of service. To cancel, please contact us at jaro@nutracreatives.com.

6. Intellectual Property

Upon receipt of full payment for a given delivery, you (the Client) become the owner of the final, approved creative assets delivered to you. You are free to use these assets for your marketing and promotional purposes.

We (Nutra Creatives) retain the right to use the work created for you in our portfolio and for our own promotional purposes, unless otherwise agreed upon in writing.

7. Guarantees

We stand by our AdComply™, Creative Quality, and Delivery Speed Guarantees as outlined on our Service website. These guarantees are our commitment to providing a high-quality, reliable service.

8. Limitation of Liability

To the maximum extent permitted by law, Nutra Creatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Republic of Poland, without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms, please contact us at jaro@nutracreatives.com.

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